FAQs

A handyman (or handyperson, maintenance man, or repairman) performs various repairs and maintenance tasks, like basic carpentry, plumbing, and minor electrical work, to keep residential and commercial properties in good condition. The tasks involve interior and exterior trade skills, repairs, and maintenance; these are occasionally referred to as “side work,” “odd jobs,” or “fix-up tasks”. Such jobs typically include simple plumbing tasks—for example, repairing a leaky toilet—and straightforward electrical work—for instance, changing a light switch or outlet.

We provide estimates using two different methods. An on-site inspection is our first step in generating a quote. This visit will cost $70.00, payable at the time of the inspection, and we will waive the service call fee associated with the quoted project. This type of quotation guarantees a final price.

As a second option, send us the project location, photos, and/or a checklist for a customized estimate. The estimate will reflect a onetime trip fee of $35.00 for Bradley County residents and $50.00 for those outside the county. Unseen work needing extra time and materials to complete the project will cause additional charges. You can send your photos / documents through an email link provided on our “Contact Us” page. If you’re a real estate agent, please include the MLS number for your project where applicable.

We strongly recommend an on-site inspection for larger projects to get your quote.

To get an on-site quote, call us or use the “Quote Scheduling” link on the menu bar to select a date, time, and to fill out the form with your information. Click “next”. The scheduler page will confirm your successful submission.

A confirmation email will arrive to inform you your request is pending. You’ll receive another confirmation email after we review your on-site visit request and confirm staff availability, updating your request status to approve.

Next, we’ll contact you to confirm your address and let you know when to expect us.

Note: Are you encountering technical issues while filling out this form? Refresh your browser and begin again. This resolves most problems.

Your quotation details all services and associated costs. Your quote also includes an agreement outlining service terms, payment, warranties, insurance, and other relevant details.

We provide handyman services across six Tennessee counties. To account for travel time, we charge a fee. Free quotes alone, without tangible outcomes, would be financially unsustainable for our business. We use these fees to compensate for time spent on non-billable work. We gladly provide quotes; however, our work time needs to be factored in. In our view, most people understand this idea. We appreciate your inquiry.

We email a completed quote in PDF format for your review; it includes an electronic signature feature. For questions about the quote, please contact us by email or phone; you will find our contact information on page one of the quote. Once you reviewed the agreement and are satisfied with the terms, please sign and date the quote as instructed. Upon signature, the email will return back to us as a signed document and you will receive a signed copy in your email. Following this, we’ll contact you to schedule the work.

For those who prefer not to use email or electronic signatures, we offer traditional mail.

We have a simple and transparent fee structure. We calculate charges using a combination of labor, materials, and a set trip fee. Our hourly rate depends on the type of work being done.

Yes! Within the quote/agreement, there are agreement terms outlining industry-standard business insurance coverage. Proof of insurance is available to our clients on request.

We’ll handle minor plumbing issues, like leaky faucets and running toilets.

Are the porch boards or the step boards loose? We’ll repair them.

We can handle your punch list of minor to-dos.

We take care of the little things that others ignore or don’t have the time for.

Deck repair, drywall repair, lighting and outlet replacement, closet additions and bathroom revamps are all within our capabilities. We can remodel your rooms and porches or turn one into a screened porch. Have you thought about a project? Please contact us.

We are not involved in building houses, garages, or doing concrete work. Roofing and siding services are not things we do. We do not offer septic system service or comprehensive house plumbing or electrical services. Beyond these, we take on most other projects.

For homeowners and real estate agents: We offer solutions for your VA, FHA, or conventional home inspection challenges. Reid, being a real estate agent, benefits from standard industry property access, which may speed up the process for sellers and owners under certain conditions. This could save property owners and the selling agent time. Reach out to learn how we can assist you.

Yes! With an FCC radio/telephone license and broadcast engineering background, Reid is highly experienced in a variety of communication systems, including wireless, low voltage cable, telephone, two-way radio, audio, video, security, and computer networks. Reid’s services include consultation and, in some cases, installation of these systems for homes and businesses.

For payments, we use Square Services, a third-party payment processor. Our website links to Square secure servers for customers to process payments. This provides a secure and safe way to handle financial transactions on smartphones, tablets, laptops, and desktops. We use the system because we trust it. To access Square’s privacy policy, click the link at the bottom of the sidebar on any of our pages.

Our secure website payment portal is available 24/7 via any internet-enabled device. (Select from Smartphones, tablets, iPads, or PCs/Macs). We accept credit/debit cards, Cash App Pay, and G Pay (processed through Square). Bank cashier’s checks, certified checks, and in-person cash are also acceptable forms of payment. We do not accept personal checks as a form of payment.

A 3% fee is added to non-cash transactions over $150.00 to help offset third-party payment processing costs.

1. Open the email inviting you to e-sign our quote/agreement.

2. Click the link provided. The link will redirect you to a safe website’s signing page.

3. Click on the orange continue tap at the top left side of the page, or just scroll down to the last page of the document.

4. Click on the signature box. A window will open that will allow you to type in your full name as a signature. After you type in your name, click the orange “Sign and Save” button at the bottom of the page.

5. Go to the date box and click the option tab “Today’s Date” or select the date on the calendar shown. The date will then appear on the page.

6. Make sure your signature and date appear on the last page, then click the “Finish” tab at the very bottom of the page.

That’s it! You’ll receive an email confirming your signature on the document, with a signed PDF copy attached. If you have questions at any point in the process, you can contact us by phone, email, or text.

Once your emailed quote arrives, locate the “Finish” button at the document’s end and click it instead of signing. You’ll receive a follow-up email with an attachment. The attached copy needs to be printed, signed, and dated with the opt-out box checked. Return a copy by email or USPS.

That’s all there is to it!

Yes! Just request a copy of your quote before signing. We will send you a PDF copy in an email attachment or by USPS. If we send a copy by email, you can open that attachment and print or download the document for reviewing purposes.

Absolutely! State law mandates background checks for real estate agents like myself. I’m also subject to Angi HomeAdvisor’s background checks as a participant. Ultimately, you can rest assured that I have been thoroughly investigated for criminal actions and offenses involving children. I appreciate your inquiry.